RESPONSIBLE GAMING

At CSi, the safety & wellbeing of our members, guests & visitors, relating in particular to responsible service of gambling, is a priority. We have developed a strong partnership with our local Relationships Australia branch. Representatives from our management team attend regular Gold Coast RG Net meetings. We are passionate about ensuring that all our team are fully trained in all aspects of Responsible Service of Gambling, and Relationships Australia has a key role in facilitating this. All of our Duty Managers are Customer Liaison Officers (CLO’s).

As a community club & part of our commitment to our partnership with Relationships Australia, we will in the near future be providing the weekly use of the CSi Boardroom for the use by Relationships Australia gambling related individual & group counselling sessions.

Our focus is to be able to provide quality & current information to assist anyone who may be experiencing issues with gambling. Below is a wide range of self-help resources as well as our relevant policies & procedures. Hard copies of our policies & procedures as well as Relationships Australia & Gambling Help pamphlets etc are available from our Car park Reception, Bottle shop Reception or Gaming Cashier.

Useful Links

  1. http://www.gamblinghelponline.org.au/
  2. https://ubet.com/gamble-responsibly
  3. https://keno.com.au/responsible-gambling
  4. https://www.gamblinghelponline.org.au/accessing-support/online-self-exclusion/
  5. https://www.gamblinghelponline.org.au/accessing-support/non-english-speakers/
  6. http://www.relationships.org.au/locations/qld/qld-south-east-region/mermaid-beach

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